Contact Carolina Auto Service in Winston-Salem, NC
Schedule auto repair or maintenance at our physical Winston-Salem shop. Call our team, request an appointment, or use the directions below to reach us at 160 Hanes Mall Cir.
Shop Information
- Business nameCarolina Auto Service
- Address160 Hanes Mall Cir, Winston-Salem, NC 27103
- Phone336-765-8599
- Service settingIn-shop automotive repair and maintenance at our Winston-Salem facility
Service Hours
| Monday | 7:30 a.m.–5:30 p.m. |
|---|---|
| Tuesday | 7:30 a.m.–5:30 p.m. |
| Wednesday | 7:30 a.m.–5:30 p.m. |
| Thursday | 7:30 a.m.–5:30 p.m. |
| Friday | 7:30 a.m.–5:30 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Planning a drop-off? Call before arriving if the vehicle will be delivered outside normal hours or if you need special arrival arrangements. This allows the team to confirm the appropriate procedure.
Directions to Carolina Auto Service
Our shop is located on Hanes Mall Circle in Winston-Salem’s Hanes Mall area. Hanes Mall and Novant Health Forsyth Medical Center are useful nearby landmarks. Drivers approaching from I-40 commonly enter the area by way of Hanes Mall Boulevard or Stratford Road; use the live directions link for the best route from your starting point and current traffic conditions.
Arriving for Service
Enter the property from Hanes Mall Circle and park in the on-site lot. Bring your keys inside and tell the service team your name, appointment time, vehicle, and primary concern. If you are unsure where to leave the vehicle or need help coordinating a tow, call 336-765-8599 before arrival.
Before You Leave Home
Remove valuables, bring any wheel-lock key, and note warning lights or symptoms. If the vehicle is unsafe to drive, overheating, losing fluids rapidly, producing smoke, or experiencing a severe braking or steering problem, call the shop before attempting to drive it.
Map and Shop Location
How to Request an Auto Repair Appointment
Providing a few specific details helps the team understand your request and prepare for the conversation. An appointment request is not confirmed until Carolina Auto Service contacts you or confirms the time directly.
Describe the Vehicle
Include the year, make, model, approximate mileage, and the service or warning you want evaluated.
Explain the Symptoms
Note when the problem occurs, any warning lights, noises, odors, leaks, performance changes, and recent repairs.
Confirm the Appointment
Share your preferred day and contact information. Wait for direct confirmation before treating the requested time as reserved.
Request an Appointment
Complete the form and Carolina Auto Service will contact you about availability. Your requested date or time is not confirmed until you receive a response from the shop.
- Tell us how to reach you
- Identify your vehicle
- Describe the service or symptoms
Need faster assistance during business hours?
Call 336-765-8599.
Schedule the Service Your Vehicle Needs
Carolina Auto Service provides in-shop diagnostics, repair, and maintenance for drivers in Winston-Salem and surrounding communities. Review the relevant service page before contacting us, or describe the vehicle’s symptoms if you are not sure which service applies.
Contact Carolina Auto Service Today
Call to discuss your vehicle, request an appointment, or confirm arrival and drop-off instructions at our Winston-Salem repair facility.